Consumers increased the demand for more accurate and frequent bills. With introduction of smart devices and smart phones, consumers claimed real-time on screen display information, which show energy use in pounds and pence.
We believe the Connected Home is the next big technological revolution.
Long term the Hive+ will give householders more information and more choices.
Data from Hive+ will be accessible anytime and anywhere.
British Gas will have access to all this data and therefore has a lot of insights in how people use their devices.
They can use these insights to improve customer service and share these insights to third party’s.